What is your refunds/returns policy?
Refunds will only be given where a product is delivered faulty or not as described. All other returns are at the discretion of management. Any returns for change of mind will need to be returned (at the customers expense) to our nearest warehousing facility. All items must be unopened in their original packaging. Returned items will incur a re-stocking fee of 25% of the original purchase price and the re-delivery will incur the flat rate delivery charge of $50.00 if organised by us.
Does Epic Office Furniture have a printable catalogue?
Yes! Please click on our catalogue link found on our home page to download our current PDF catalogue.
I’m not sure about buying online – am I at risk?
No! Epic Office Furniture only use secure payment methods so no matter which way you would like to pay for your furniture rest assured your security and privacy is our priority. If buying online doesn’t suit you, please call us on 1300 883 438 and one of our team members will be more than happy to assist you with your enquiry.
Does your new furniture have a warranty period?
Yes! ALL our products come with a commercial use warranty, ranging from 2 years up to 10 years. Please see individual items for exact warranty periods for each product.
I like the furniture on your site but the sizes you have don’t suit me?
We can have almost all our products and more custom made to your size requirements and finished in a huge variety of Laminex finishes. Please call us on 1300 883 438.
Can Epic Office Furniture build me customised furniture?
Yes! Please call us today on 1300 883 438 and one our friendly team members will be able to assist you with custom made furniture.
I like your furniture but the colours you offer don’t suit my colour scheme?
No problem! We can have our furniture built locally to any finish requirement. Please call the team at Epic Office Furniture today on 1300 883 438.
I have a major project – can Epic Office Furniture help me?
Yes! Our “Major Projects Division” specialise in large office fitouts and is standing by waiting for your call. 1300 883 438
I can’t find exactly what I’m looking for?
We can help! Please call us on 1300 883 438 and you will be truly amazed with the product range we have available to us that may not be listed on our online store.
Can Epic Office Furniture assemble my new furniture for me?
Yes! We offer an assembly service to most metropolitan areas for a very reasonable fee. Please refer to the “Shipping & Assembly” page of our website.
How does my furniture arrive?
The majority of our furniture is delivered flat packed and requires very little assembly and no special tools. All our furniture comes with assembly instructions and is really easy to do but if you don’t feel comfortable or simply don’t have the time to assemble your new office furniture we can also provide you with an assembly service. Please refer to the “Shipping & Assembly” page of our website. Should an item be out of stock at the time of purchase a member of the Epic team will contact you in a timely manner to inform you of this and to provide a suitable solution
How long does it take to get my new furniture?
If your delivery address is in a metropolitan area we guarantee to deliver within 2-4 business days. Please enter your postcode in our shipping calculator to see if your postcode qualifies for 2-4 business days shipping. Should an item be out of stock at the time of purchase a member of the Epic team will contact you within a timely manner to inform you of this and to provide a suitable solution.
Why buy from us?
We are 100% Australian owned and operated, we supply high quality commercial grade furniture at tiny prices, we deliver really FAST and we have a phone number so you can talk to us – not a machine!