What methods of payment do you accept?

We know that everyone's preferred way to pay can differ, so to make it easy for you we have a wide range of payment methods available.

Credit Card

We accept all major credit cards.

Afterpay

Buy now, pay later with AfterPay! Simply select AfterPay at checkout to login to your account and proceed. Transactions are subject to approval by Afterpay, terms and conditions will apply. Please visit www.afterpay.com.au for more information.

PayPal

Prefer PayPal? Just choose PayPal at checkout and follow the prompts to login and process your order.

Purchase Order

This payment method is available for approved Government and Education Facilities only. When selecting Purchase Order as your payment method, please add your P.O. Number to the purchase order field. You will then be able to upload a copy of your purchase order on the confirmation page.

Pay by Invoice

With Pay by Invoice you will be sent a purchase invoice upon checkout completion. You then need to make payment via direct deposit (our bank details are provided on the invoice, please use the invoice number as reference number) or call us to make a credit card payment. Please note, goods will not be shipped until payment is confirmed.

What is your refunds/returns policy?

We offer refunds if products are delivered faulty or not as described, and we ask that any issues with your order be raised within 7 days of receival. All other returns are at the discretion of management. Returns for change of mind will be done at the customers expense and provided that products are unused and unopened in their original packaging. Returned items may incur a restocking fee of 20% of the original purchase price.

Does Epic Office Furniture have a printable catalogue?

Yes! Please view our Catalogue page to download our current PDF catalogue.

I’m not sure about buying online – am I at risk?

No! Epic Office Furniture only use secure payment methods so no matter which way you would like to pay for your furniture rest assured your security and privacy is our priority. If buying online doesn’t suit you, please call us on 1300 883 438 and one of our team members will be more than happy to assist you with your enquiry.

Does your new furniture have a warranty period?

Yes! ALL our products come with a commercial use warranty, ranging from one year up to 10 years. Please see individual items for exact warranty periods for each product.

Can Epic Office Furniture build me custom furniture?

Yes! If you need custom furniture or a different size or finish compared to what is normally available in our existing range, please contact our customer service team to make an enquiry.

I have a major project – can Epic Office Furniture help me?

Yes! Our projects division specialises in office fitouts of any size. To learn more, please view our Office Fitouts page, or Contact Us today.

I can’t find exactly what I’m looking for?

We can help! Please call us on 1300 883 438 and you will be truly amazed with the product range we have available to us that may not be listed on our online store.

Can Epic Office Furniture assemble my new furniture for me?

Yes! We offer an assembly service to most metropolitan areas for a reasonable fee. Please refer to our Shipping & Assembly page for more information or contact our customer service team to enquire.

How does my furniture arrive?

The majority of our furniture is delivered flat-packed and requires very little assembly and no special tools. All our furniture comes with assembly instructions and is fairly easy to do, but if you don’t feel comfortable or simply don’t have the time, we do provide a furniture assembly service to most metropolitan areas. Please refer to our Shipping & Assembly page for more information or contact us to enquire.

How long does it take to get my new furniture?

If your delivery address is in a metropolitan area we strive to dispatch your goods within 2-4 business days. Should an item be out of stock at the time of purchase a member of our team will contact you within a timely manner to provide suitable options.

Why buy from us?

We are 100% Australian owned and operated, we supply high quality commercial grade furniture at tiny prices, we deliver FAST and we have a phone number so you can talk to us – not a machine!

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