Shipping & Assembly

Standard Delivery

Epic Office Furniture offers fast, flat-rate shipping around Australia! We aim to dispatch all stocked items within 2-4 business days. Whether you live in a metropolitan area, semi-metro, or regional, and the size of your shipment, determines the applicable shipping rate. You can use the shipping calculator in the cart to check rates for your order.

Please note, our standard delivery service is a drop and go service to the ground floor of the address only. You can view the full terms and conditions here.

Regional Shipping

We offer competitive flat-rate shipping to regional locations outside our standard metropolitan delivery zones. However, there are some remote areas where we cannot reach using our network of carriers or the cost of shipping is too high to absorb. In these cases the team will get in touch to discuss options and should none of those be acceptable we are happy to offer a refund. Standard delivery to regional areas is to the ground floor of the address only. You can view the full terms and conditions here.

Warehouse Pickup

We do offer the ability for customers to collect their order from our warehouses in some cases. This is based on a per product basis and pending stock availability. If your product/s qualify for pickup, the option will be available to you during checkout. If you would like to enquire about collection availability for a potential order, please contact our customer service team on 1300 883 438 or via the on-site chat service.

Warehouse Locations:

Eastern Creek NSW 2766

Virginia QLD 4014

Laverton North VIC 3026

Beverly SA 5009

Wangara WA 6065

Premium Delivery Service

If you require a higher level of service than our standard drop and go delivery, we also offer a premium delivery service. This service is necessary if you require items delivered above ground floor, require a timed delivery, or if you cannot assist with unloading large products. Let our expert team bring your items up to you rather than collecting them from the loading dock or kerbside. For large products we will generally require appropriate lift access as we cannot obstruct stairways.

Assembly & Installation

The majority of our office furniture is shipped flat-packed for efficient transport and to avoid damage.  The furniture requires easy assembly following the included instructions. No special tools are required. If you don’t feel comfortable assembling your new office furniture or simply don’t have the time, we can organise assembly for you at reasonable prices. Assembly is available to most of our standard metropolitan shipping zones but it is best to check with us prior to placing your order. If your delivery address falls into our regional zones please call us to see if we can assist with this service.

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