What happens if no one is there when my order arrives?

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We require that someone be present to receive and sign for goods on delivery. If no one is present, the delivery will be rescheduled for another day. If the delivery fails too many times, it will be returned to us, and you will be charged for redelivery.

If you need your order to be delivered and left unattended, please specifically state in the checkout order notes that you give us authority to leave. In these cases, we cannot be held responsible for the goods after they have been delivered as they are considered at that point to be handed over to you.

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