What happens if no one is there when my order arrives?


We require that someone be present to receive and sign for goods on delivery. If no one is present, the delivery will be rescheduled for another day. If the delivery fails too many times, it will be returned and you may be charged for redelivery.

If you need your order to be left unattended, please state in the checkout order notes that you give us ‘authority to leave’. We cannot be held responsible for the goods after they have been delivered as they are considered handed over to you at that point.