As we ship items all over the country, occasionally something can be lost or damaged in transit. Shipping insurance is an extra cover we take out to allow us to replace your order as soon as we are notified of such an occurrence, rather than having to wait for freight carriers to complete depot searches and investigations (which can take days or weeks). This is not mandatory so you are welcome to remove it if you prefer, but just bear in mind that we are then at the mercy of the freight carriers should any issues arise.
Epic Office Furniture offers FAST shipping to metropolitan areas! We aim to dispatch all stocked items to your address within 2-4 business days. If you have any questions regarding delivery, just give our friendly team a call on 1300 883 438.
Need delivery above ground floor?
If you are in a metropolitan zone and require your order to be delivered to an area above the ground floor, you can upgrade to our Premium Shipping service from $299. Let our expert team bring your items up to you rather than collecting them from a loading dock or kerbside. Due to the size of many of our products, we will require lift access to deliver your items to you, as we cannot obstruct stairways.
Epic Office Furniture aims to cater for everyone Australia-wide. If your delivery address is outside our standard metropolitan delivery zones, we offer competitive flat-rate shipping. There are some areas where the cost of shipping is too high to absorb or our carrier networks simply don’t go there. In these cases we will contact you with suitable alternatives.
The majority of our office furniture is shipped flat packed for easy transport and to avoid damage. The furniture requires very easy assembly. Included with our furniture are detailed assembly instructions. No speciality tools are required.
If you don’t feel comfortable assembling your new office furniture or simply don’t have the time, we can organise installation for you at very reasonable prices – and we’ll even take away the rubbish! The installation fee includes our Premium Shipping service, so our team will bring your items to your space and assemble them for you! After you check out, we will ask you to provide basic information about the installation to ensure it runs smoothly. Assembly is available to most of our standard metropolitan shipping zones, but it is best to check with us prior to placing your order. If your delivery address falls outside our metropolitan zones, please call us to see if we can help you out with assembly.
Please refer to our terms and conditions for further information.
We accept all major credit cards.
Epic Office Furniture accepts online payments via PayPal. Simply select PayPal as your payment method at checkout and follow the prompts to login to your account via the secure PayPal gateway and proceed to finalise payment.
Buy now, pay later with AfterPay! Simply select AfterPay at checkout to login to your account and proceed. Transactions are subject to approval by Afterpay, terms and conditions will apply. Please visit www.afterpay.com.au for more information.
This payment method is available for approved Government and Education Facilities only. When selecting Purchase Order as your payment method, please add your P.O. Number to the purchase order field. You will then be able to upload a copy of your purchase order on the confirmation page.
Pay by Invoice
If you select to pay by invoice, you will be sent a purchase invoice upon checkout completion and you can make payment via direct deposit or call us to make a credit card payment.